Guests don't have to wait in line or call just to ask simple questions. They love how easy it is, and it takes a lot of pressure off the team.
We offer custom web development and business automation services — and we make Compass GXP, a digital guest guide built for the hospitality industry.
Who We Are
Compass Tech Labs was founded by an active hospitality professional with nearly a decade of front-of-house experience at hotels across Boston. We don't build from the outside looking in — we build from lived experience.
We bring over 6 years of web development and user experience expertise to every project — combined with a deep understanding of how real businesses operate. The result is technology that looks exceptional and works exactly as it should.
Our Services
We take on web development projects and help small businesses run smarter with Compass BHS — our done-for-you CRM and marketing platform.
Custom websites, landing pages, sales funnels, booking pages, and e-commerce — built from scratch, designed to convert, delivered fast.
A complete CRM and marketing platform set up and configured for your business. Leads, automations, campaigns, bookings — one dashboard, done for you.
Our Product
Your guests
get clarity.
Your team
gets time.
Compass GXP is our own product — a branded digital guest guide for hotels and hospitality businesses. Delivered by QR code, NFC, or SMS. No app. No login. No friction. Built from a decade of real front-desk experience.
Trusted by hospitality teams at
Service
Compass BHS is our done-for-you CRM and marketing platform — configured for your business from day one. We handle the setup, the automations, and the onboarding. You get a platform that runs like it was built specifically for you. Because it was.
No technical expertise required. No learning curve. Just a smarter way to manage your leads, follow-ups, and clients.
Service
With 6+ years of web and UX experience, we design and build custom websites and funnels that look exceptional and convert. Whatever your business needs — we build it.
See Full ServicesWhy Us
Over 6 years of web & UX experience — combined with a decade in hospitality operations. We build from the inside out, not from a spec sheet.
We build what you need — lean, focused, and functional. Simple by design doesn't mean simple in thinking. It means we respect your time.
Rooted in the Boston market, shaped by the demands of a fast-moving, high-expectation city. We move with urgency and stand behind every build.
We don't hand you something and disappear. We're invested in your success — with ongoing support and a team you can actually reach.
What Teams Are Saying
Real words from hotel managers, general managers, and front-of-house teams using Compass GXP every day.
Guests don't have to wait in line or call just to ask simple questions. They love how easy it is, and it takes a lot of pressure off the team.
It's one of those things you don't realize you need until you have it. Guests use it all the time, and it makes their stay smoother — for them and for us.
Guests tell us all the time how helpful it is. They don't have to search through emails or call down just to find restaurant hours or Wi-Fi info.
Housekeeping gets a lot of questions. With Compass GXP, guests find answers themselves and my team can communicate faster when needed.
Get in Touch
Whether you're curious about our services, interested in Compass GXP, or just want to know more about what we do — reach out. We're a small team and we respond personally.